Referrals

Rehabilitation Pathway

Recovery from life-changing burns or scarring is unique to you.

Your Rehabilitation Journey

At The Katie Piper Foundation, we create rehabilitation programmes that are personalised, flexible, and focused on your goals, helping you regain confidence, independence, and wellbeing.

Hear from other survivors

We know that starting a rehabilitation programme can feel daunting – the unknown can make it hard to take the first step. That’s why we’ve asked Kirst, one of our survivors to share her experience. Hear directly from someone who’s been through it, and why they encourage others to take that step.

How We Support You

From the moment you or someone supporting you makes a referral, we guide you through every step of your recovery:

  • Personalised Assessment: Our lead physiotherapist and psychotherapist meet with you online or in person to understand your physical needs, emotional wellbeing, and personal goals.

  • Bespoke Rehabilitation Plan: Based on your assessment, we design a programme that may include physiotherapy, occupational therapy, psychological support, wellbeing sessions, and therapeutic activities—all tailored to you.

  • Peer and Group Support: Online group sessions offer a safe space to connect with others, share experiences, and build coping skills in areas such as pain management, sleep, nutrition, and scar care.

  • Progress Monitoring: Your recovery is regularly reviewed so your programme evolves with you, helping you build strength, confidence, and independence.

  • Ongoing Support: We stay in contact with you and, where appropriate, your healthcare team to ensure your rehabilitation continues to meet your needs.

What to Expect Along the Way

Every survivor’s journey is unique, and our team is here to support you every step of the way. The pathway diagram shows how you move from referral to ongoing rehabilitation, giving a clear overview of what to expect.
Rachel Kettle, Lead Burns Therapist

Your Assessment

The assessment process is led and owned by Rachel Kettle, our Lead Burns Therapist and Johanne Harrison, Lead Psychotherapist with all survivors having an initial online assessment with both clinicians, followed by detailed psychological and physical assessment sessions, online or in person as appropriate.
Hollie is the patient services coordinator

Hollie Is Your Point of Contact

From your first call, Hollie guides you through the process, answers your questions, and ensures you feel supported at every step.