Privacy Policy

Last updated: 28 November 2025

Katie Piper Foundation is committed to protecting the privacy of everyone who visits our website,

supports our work, or engages with our services. This policy explains the types of personal data we

collect, how we use it and the rights you have in relation to that information.

For the purposes of UK data protection law, the data controller is:

Katie Piper Foundation (charity number 1133313)

Rainford Hall

Crank Road

Crank

St Helens

Merseyside

WA11 7RP

Email: [email protected]

By using our website or sharing information with us, you agree to the practices described in this policy.

The information we collect

We collect information in a few different ways, depending on how you interact with us. This may include:

Your name and contact details, if you get in touch, sign up for updates or enquire about our services.
Donation information and transaction records when you support the Foundation.
Information needed for volunteering, referrals or events.
Any messages, feedback or correspondence you send to us.
Technical data such as IP address, device type, browser, and pages visited. This may be collected through

cookies or analytics tools.

We only collect information that is necessary for our charitable activities, communication and website improvement.

How we use your information

We use personal data so that we can:

Respond to enquiries and offer information about our services.
Process donations, issue receipts and maintain financial records.
Send updates, news or fundraising information (only where you have provided permission or where legally permitted).
Improve and secure our website and understand how it is used.
Manage volunteers, supporters and anyone accessing our services.
Meet legal or regulatory obligations (including safeguarding and financial reporting).

We only process personal data when we have a lawful basis to do so, including consent, legitimate interests,

legal obligations or when it is necessary for processing donations or services you have requested.

Cookies and analytics

Our website uses cookies and similar technologies to help it function properly and to improve your experience.

Cookies are small text files that are placed on your device when you visit a website.

We may use the following types of cookies:

Strictly necessary cookies – required for the site to function (for example, to remember

your cookie choices or keep the site secure). These cannot be switched off in our systems.
Performance / analytics cookies – to help us understand how visitors use the site

(for example, which pages are visited and how people navigate). This information is used in an aggregated,

anonymised way to improve our content and user experience.
Functionality cookies – to remember choices you make (such as preferences) and provide

a more personalised experience.

Where cookies are not essential, we will ask for your consent via our cookie banner or similar tool.

You can withdraw your consent at any time by changing your browser settings to block or delete cookies,

or by adjusting your preferences through our cookie controls (where available). Please be aware that

blocking some types of cookies may affect how the website functions.

You can find out more about cookies and how to manage them at

www.allaboutcookies.org.

Sharing your information

We will never sell or trade your personal information.

We may share data with trusted third-party organisations who help us to:

Operate and host our website.
Process donations and payments.
Send emails, newsletters or other communications.
Provide analytics or technical support services.

These organisations may only use the data on our instructions, must keep it secure and must not use it for

their own purposes.

If data is transferred outside the UK, we ensure it is protected using appropriate legal safeguards in line

with UK data protection law.

Keeping your data safe

We take appropriate technical and organisational measures to protect personal information from loss, misuse

or unauthorised access. We only keep personal data for as long as needed for the purposes it was collected

or to comply with legal and regulatory requirements (for example, charity and tax rules relating to donations).

Your rights

Under data protection law, you have rights in relation to your personal information, including the right to:

Request a copy of the personal data we hold about you.
Ask us to correct any inaccurate or incomplete data.
Ask us to delete or restrict the data we hold in certain circumstances.
Withdraw consent at any time (where consent is the basis for processing).
Object to certain types of processing, including direct marketing.
Raise a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

If you would like to exercise any of these rights, please contact us at

[email protected]

or write to us at the address above.

Children and sensitive information

Our website and services are generally intended for adults. If we need to collect health-related or other

sensitive information as part of our support services, we will only do so where it is necessary, with appropriate

safeguards in place and, where required, with your explicit consent.

Changes to this policy

We may update this policy from time to time to reflect changes in the law or our practices. When we do,

we will post the updated version on this page and amend the “Last updated” date at the top.

Contact us

If you have any questions about this policy or about how we use personal information, please contact:

Katie Piper Foundation